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Doing Business with GPO Customer Services During Coronavirus Pandemic (March 19, 2020)

During this time, GPO Customer Services will be conducting business as usual. Please continue to check the Contract Opportunities and Online Small Purchase Opportunities for solicitations. Contractors should be careful to submit bids to the exact location specified in the solicitation.

Contractors should continue performance on contracts. Contractors must continue to fully comply with the terms and conditions of these contracts. Deliveries, proof approvals, and press sheet inspections for agencies may be impacted. It is recommended that contractors contact a Government employee at the delivery location to confirm their availability to receive prior to shipping.

Schedules and other adjustments will be made in accordance with GPO Contract Terms. Caution should be used to safeguard all products should any delivery delays be imposed by the Government.

As a reminder, contractors must furnish contract compliance information required in accordance with GPO Contract Terms, Contract Clause 12: Notice of Compliance With Schedules.

Contractors should immediately contact your GPO contract administrator(s) and/or contracting officer(s) to identify impacted orders if any delay is anticipated, including temporarily closure of a production facility or the planned suspension of any services.

If you have any questions on a particular contract, please contact the Customer Services contract administrator and/or contracting officer for your contract (best method of communicating with them is via email).  Office team e-mail addresses can be found at https://www.gpo.gov/how-to-work-with-us/agency/services-for-agencies/procurement-services-team.


Government Paper Specification Standards (February 2020)
The Government Paper Specification Standards have been updated. Prospective suppliers should carefully read this publication as the new paper specification standards will be included in future solicitations for printing and related services. Contractors will be responsible for following the version of the Government Paper Specification Standards that are specified in each contract. Both versions of the specifications can be found on GPO.gov at https://www.gpo.gov/how-to-work-with-us/vendors/forms-and-standards along with a list of major revisions. Government Paper Specification Standards for awards made prior to the release of this version will remain in effect until the contract expires, except for changes made by statute. 

Revised Quality Assurance Though Attributes Program (QATAP) for Printing and Binding (October 2019) 
GPO has issued a new GPO Contract Terms – Quality Assurance Through Attributes Program, GPO Publication 310.1 (Rev 09-19). Prospective suppliers should carefully read this publication as the new QATAP standards will be included in future solicitations for printing and related services. Contractors will be responsible for following the version of the QATAP publication that is specified in each contract. The document is posted at https://www.gpo.gov/how-to-work-with-us/vendors/forms-and-standards along with a list of major revisions. Contract terms for awards made prior to the release of this version will remain in effect until the contract expires, except for changes made by statute.

Contractor Connection Security Enhancements (October 2018)
Security enhancements have been deployed to the Contractor Connection web site. Due to these changes, the URL structure of the web site has changed. Additionally, changes to password complexity, password update frequency, and account locking due to invalid attempts are now operational. Additional details regarding password and account requirements can be found at https://contractorconnection.gpo.gov/Help#pass.

High Resolution Proof Update (June 2018)
Beginning 6/18/2018, GPO will be allowing high-resolution inkjet proofs as a proofing option in lieu digital one-piece laminated halftone proofs. In order to exercise this option, all vendors must be approved for high-resolution inkjet proofs by submitting samples to GPO. Instructions for submitting samples can be found at: Quality Level Sample Submission Procedures

Revised GPO Contract Terms (January 2018)
GPO has issued a new GPO Publication 310.2, GPO Contract Terms - Solicitation Provisions, Supplemental Specifications, and Contract Clauses (Rev 1-18). Prospective bidders should carefully read this publication as the applicable terms within become an integral part of printing and related services contracts with the U.S. Government Publishing Office. The document is posted at https://www.gpo.gov/how-to-work-with-us/vendors/forms-and-standards along with a list of major revisions. Contract terms for awards made prior to the release of this version will remain in effect until the contract expires, except for changes made by statute.